Privacy Policy

Welcome to Chicken Road. We are committed to protecting your privacy and ensuring your personal data is handled with care and transparency. This Privacy Policy describes the types of information we collect how we use it with whom we share it, and your rights concerning that information.

1. Information We Collect

a. Personal Information

When you register or contact support, we may collect:

  • Account details: email, username
  • Payment or reward related info (e.g., payout preferences)

b. Device & Usage Data

We automatically gather technical and usage data, including:

  • Device identifiers (e.g., device ID, OS type, IP address, advertising ID)
  • Gameplay metrics (e.g., progress, crash logs, session duration)
  • Interaction data (e.g., ads viewed, referrals, chat messages)

c. Non-Personal Analytics

To improve performance and user experience, we collect non identifying data like aggregate gameplay patterns and device performance metrics

2. Use of Information

We use the collected data to:

  • Provide, maintain, and enhance gameplay features
  • Send updates, customer support communications, or game related notifications
  • Analyze usage trends to improve game performance and engagement
  • Prevent fraud, enforce our Terms of Service, and ensure safe gameplay

3. Consent & Legal Basis for Processing

By using Chicken Road, you consent to the collection and processing of your data as described. You have the right to withdraw consent at any time where processing is based on consent.

4. How We Share Your Data

We may share your data with:

  • Service Providers (analytics, payment processors, hosting) bound by strict confidentiality and compliance standards.
  • Law enforcement or legal entities, when required to comply with legal obligations or protect the rights of users .

5. Data Transfer & Storage

Your data may be stored and processed in countries outside your jurisdiction. Wherever data is transferred, we ensure appropriate safeguards are in place, such as secure contractual measures .

6. Data Retention

We retain personal and usage data for as long as you use the game, plus up to three years thereafter, unless we are obligated or permitted to retain the data longer for legal or operational reasons .

7. Security Measures

We implement appropriate technical and organizational measures including encryption, secure servers, and regular security audits to safeguard your data against unauthorized access or disclosure.

8. User Rights

Depending on your region, you may have the following rights:

  • Right to access & correct: Request your personal data or ask for inaccuracies to be corrected
  • Right to delete (“right to erasure”): Ask for data deletion, subject to legal constraints .
  • Right to object: Opt-out of certain processing activities such as marketing.
  • Right to data portability: Obtain your data in a structured, commonly-used format .
  • If applicable: rights under GDPR, CCPA, PDPA (Singapore), PIPL (China), or other local laws .

9. Children’s Privacy

Our game is not intended for children under 13. We do not knowingly collect personal data from children under this age. If you believe a child has submitted personal information, please get in touch to request removal .